Michiada
Legal Notice and Privacy Policy
Legal Notice
In accordance with applicable Spanish legislation, the owner of this website provides the following information:
Owner of the website: Iuliia Szewczyk Barkova
Trade name: Michiada
Business address:
Avd. de Ibiza 13, Molinos R16 blq 4, piso 1, apartamento 22
03189 Lomas de Campoamor
Alicante
Spain
Email: julia@michiada.com
WhatsApp: 613589783
Customer service: only messages via WhatsApp, no calls please
This website is operated by Iuliia Szewczyk Barkova under the trade name Michiada.
The purpose of this website is the online sale of children's clothing and related products.
Users agree to use this website lawfully, respectfully, and in accordance with applicable legislation.
The owner of the website may update the content of this website, product information, prices, legal texts, and policies at any time.
Privacy Policy
1. Data controller
Data controller: Iuliia Szewczyk Barkova
Trade name: Michiada
Address:
Avd. de Ibiza 13, Molinos R16 blq 4, piso 1, apartamento 22
03189 Lomas de Campoamor
Alicante
Spain
Email: julia@michiada.com
Personal data we collect
We may collect and process the following personal data:
- name
- billing address
- shipping address
- email address
- phone number
- order data
- payment-related information
- messages and communications
- technical data on website usage, such as IP address, browser type, and cookie-related data
Purpose of using your personal data
We use your personal data to:
- process and deliver your orders
- provide customer service
- communicate with you about your order
- manage returns and refunds
- comply with legal, tax, and accounting obligations
- improve our website and our services
- send commercial communications only when permitted by law or when you have given your consent
Legal basis
We process your personal data when necessary:
- to execute a contract with you
- to comply with legal obligations
- for legitimate interest, when applicable
- on the basis of your consent, when necessary
Payments
Payments made on this website are processed by external payment providers, including card payment providers and PayPal. We do not store your full card details on our own servers.
Shipments
To deliver your order, we may share the necessary personal data with courier companies and logistics providers.
Data retention
We retain your personal data only for as long as necessary for the purposes described in this policy and to comply with legal, tax, and accounting obligations.
Cookie Notice and Cookie Policy
Cookie banner text
This website uses its own and third-party cookies to ensure the proper functioning of the website, obtain statistics on browsing habits, improve your experience, and, when applicable, allow sharing content on social networks.
You can accept, reject, or customize your cookie preferences. For more information, please see our Cookie Policy.
Buttons: Accept | Reject | Customize
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites function properly, remember your preferences, and collect information about your browsing habits.
What types of cookies do we use?
Strictly necessary cookies: these are essential for the proper functioning of the website. They enable basic functions such as page navigation, shopping cart operation, payment processing, security, and fraud prevention.
Preference cookies: they remember your settings and preferences, such as the selected language or region.
Analytical or statistical cookies: they help understand how visitors interact with the website through anonymous or aggregated information, in order to improve performance and usability.
Marketing and social media cookies: they may be used by third parties to measure campaign performance, personalize content or advertising, or allow sharing content on social media.
First-party and third-party cookies
We may use both first-party cookies, set by Michiada, and third-party cookies, set by external providers such as analytics, payment, social media, or embedded content services.
Cookie consent
When you visit our website for the first time, you will see a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customize your cookie preferences.
Strictly necessary cookies do not require consent, as they are essential for the functioning of the website.
How can you manage cookies?
You can manage your cookie preferences at any time through our cookie settings tool or through your browser settings. Please note that disabling certain cookies may affect the proper functioning of the website.
Purpose of cookies
- ensure that the website functions properly
- remember your preferences
- obtain statistics on web traffic and browsing habits
- improve website performance and user experience
- allow, when appropriate, interaction with social media or third-party services
Updates to this policy
We may update this Cookie Policy occasionally to reflect legal, technical, or operational changes. Any updates will be posted on this page.
Contact
If you have any questions about our use of cookies, you can contact us at: Michiada — julia@michiada.com
Return and Refund Policy
At Michiada, we want you to be satisfied with your purchase.
Right of withdrawal
If you are a consumer making an online purchase from the European Union, you generally have the right to withdraw from your purchase within 14 calendar days from the day you receive your order, without the need to indicate the reason.
How to request a return
To request a return, please contact us at julia@michiada.com within 14 days of receiving your order. Please include:
- your full name
- your order number
- the item or items you wish to return
Return conditions
Returned items must be:
- unused
- in their original condition
- with tags attached, where applicable
- in their original packaging, when possible
We may reduce the amount of the refund if the product has been handled more than necessary to ascertain its nature, characteristics, and size.
Return shipping costs
If you return an item because the size does not fit well, the product does not meet your expectations, or you simply changed your mind, you will be responsible for the return shipping costs.
If the item is defective, damaged, or incorrect, please contact us at julia@michiada.com and we will review the situation to provide an appropriate solution.
Refunds
Once we receive and inspect the returned item, we will proceed with the refund, when applicable, using the same original payment method.
Non-returnable items
For hygiene and safety reasons, certain items may not be eligible for return if they have been unsealed after delivery, where legally applicable.
Defective or damaged items
If your item arrives damaged or defective, please contact us as soon as possible at julia@michiada.com, providing your order number and attaching photos of the issue.
